Our commitment to accessible access to the website and the tour services.
Website accessibility
The Al Qudra Tours website is built to broadly meet WCAG 2.1 Level AA. Specific measures include semantic HTML5, keyboard-navigable menus, visible focus styles, alt text on images, sufficient colour contrast, respect for the user's reduced-motion preference and accessible form labels.
Service accessibility
Several services (camel ride, evening desert safari, hot air balloon for guests meeting basket-entry criteria) can be accessed by guests with limited mobility. Accessibility needs should be flagged on WhatsApp before booking so we can match the right slot, vehicle and pickup logistics.
Limitations
Some services have inherent physical demands (self-drive buggy, dirt bike, dune bashing intensity) that may not suit every guest. Where a slot is not suitable, we will recommend an alternative.
Feedback
If any part of the website or any service is not accessible to you, please contact us using the contact page. We will respond within 5 working days and work with you to arrange an alternative or to fix the website issue.
Standards we follow
WCAG 2.1 Level AA, UAE Federal Law No. 29 of 2006 concerning the rights of People of Determination, and Dubai Universal Design Code where relevant.
Contact
Questions about this policy? Email [email protected] or message us on WhatsApp +971 52 440 9525.